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Frequently Asked Questions.
Feeding raw can be intimidating, especially if you’re new, but we’re here to make it feel like a breeze!
How do I transition to raw pet food?
Transitioning to a raw diet can be done in one of two ways. The first option is a slow and gradual transition, while the second is a “cold turkey” switch. Read our “Transitioning from kibble to a truly raw diet” blog to learn more.
How do I feed Carnos?
Keep our ready-to-serve meals frozen until you’re ready to use them. Thaw in the refrigerator. Once thawed, weigh out your dog’s daily feeding amount and serve it all at once or divide it between breakfast and dinner.
How will I get my order?
Your order is carefully packed with recyclable insulation and dry ice to keep everything frozen on its way to you. Once shipped, it’ll arrive right at your door in just 2 to 3 business days. Just unpack with care and avoid handling dry ice with bare hands.
Do I have to sign up for a subscription?
We do not require monthly plans or subscriptions, but customers who subscribe will receive 5% off their order every time!